How to Onboard Customers and Their Users (for Partners)
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MSPs can onboard multiple customers to manage their backups for them. Resellers can onboard customers to hand over Zmanda Endpoint configurations to them.
These customers can have users that can be added to Zmanda Sentinel. There are two types of customer users, and they are:-
- Administrator – IT administrators can manage backups, users, and other configurations on Zmanda Sentinel. However, they cannot make any billing or subscription-related changes.
- End User – End-users can view their first-level backups, restore required files, and view downloads and linked devices.
Click here for detailed instructions on onboarding customers as a reseller
Click here for detailed instructions on onboarding customers as MSP
Click below link for detailed instructions on onboarding customer users as MSP.
https://docs.zmanda.com/v/endpoint-backup/how-can-msps-onboard-their-customers